Reviews

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            "displayName": "Chris Matheson"
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        "reviewReply": {
            "comment": "Thank you, Chris! We appreciate your kind words about our team and products. Your support means a lot to us!",
            "updateTime": "2026-01-21T02:53:57.068437Z"
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        "starRating": 5,
        "comment": "Great people great products",
        "createTime": "2026-01-20T19:57:15.825500Z",
        "updateTime": "2026-01-20T19:57:15.825500Z",
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            "displayName": "Benjamin Chandler"
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        "reviewReply": {
            "comment": "Thank you, Benjamin! We're glad you and your friend enjoyed the atmosphere and our staff's hospitality. Your recommendation means a lot to us!",
            "updateTime": "2025-11-22T02:53:11.356549Z"
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        "starRating": 5,
        "comment": "the staff is so great!!! the office has entertainment, snacks and the decor is beautiful. love love the plants. great friendly atmosphere. 100% recommend.\nI'm here with a friend and she's happy with the service",
        "createTime": "2025-11-22T00:29:49.216018Z",
        "updateTime": "2025-11-22T00:29:49.216018Z",
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            "displayName": "Hana Bod\u00e1kov\u00e1"
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        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-10-02T20:17:55.722791Z"
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        "createTime": "2025-09-22T04:46:03.408534Z",
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            "displayName": "Victor Gonzalez"
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        "starRating": 5,
        "comment": "I was told that I could get a free hearing test so I did. The staff was great. Amy was very nice, professional, and pleasant. I only had to wait a min or two and was seen by the technician in a few mins. He was very professional and made me feel welcome. The test was fast and I was told my hearing was great. I would definitely come back if I ever need hearing aids. These people are great. Thanks Garrett Hearing Aid Center.",
        "createTime": "2024-08-13T19:05:15.324350Z",
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            "displayName": "Roxy Poxy"
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        "reviewReply": {
            "comment": "Thank you for your review, Roxy Poxy!",
            "updateTime": "2023-05-18T17:35:18.532224Z"
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        "createTime": "2022-06-15T17:50:16.067889Z",
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        "starRating": 5,
        "comment": "The services provided by Jung at the Merced Garrett center were the best and most helpful I have received for many years. He knows his stuff, was patient, and gave good info. Many thanks!",
        "createTime": "2022-04-06T17:03:46.129541Z",
        "updateTime": "2022-04-06T17:03:46.129541Z",
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        "starRating": 5,
        "comment": "In and out quickly. They take the time to help, but do it really fast",
        "createTime": "2022-04-02T03:37:53.643365Z",
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        "starRating": 5,
        "comment": "Very friendly  and professional",
        "createTime": "2022-02-05T15:41:48.299537Z",
        "updateTime": "2022-02-05T15:41:49.092724Z",
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            "displayName": "Arnie Levey"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Arnie Levey!",
            "updateTime": "2021-07-13T18:01:53.820299Z"
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        "createTime": "2021-07-09T23:06:39.922602Z",
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            "displayName": "William Dias"
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            "comment": "Thank you for your review, William Dias!",
            "updateTime": "2021-05-17T21:38:12.328547Z"
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        "createTime": "2021-05-14T05:10:22.490360Z",
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            "displayName": "Kat Devlin"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Kat Devlin!",
            "updateTime": "2021-05-13T19:16:15.372969Z"
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        "starRating": 5,
        "comment": "Doctor visits...even if they are to my benefit and involve no needles...always make me jittery as a hamster in a cat lady's house. But from the moment I walked into Garrett Hearing Aid Center I started to relax. The waiting room was bright and attractive, but that alone wouldn't have soothed me. My first sight was the receptionist explaining something to an elderly client...they were both laughing, and the girl at the desk was making sure the patient understood her with gestures or by repeating her words in a different manner...patiently and without the veiled annoyance my husband often displays when I don't understand him. Granted she is a trained professional and he is not, but the sight unclenched a knot in my stomach I hadn't realized was there.\n\nThe visit only got better when I met Dr. Moon. He was very professional without being distant; friendly and comfortable to talk to.\nAfter a quick hearing test, he laid out a selection of hearing aids, and we discussed not only insurance and price but the possibility of financing the  out of pocket cost of the brand he recommended. Left to my own devices I would have chosen the cheaper model but he took time to explain the drawbacks of that choice. He honestly seemed concerned that I get not only the best deal but the best equipment I could possibly afford. And so I went with his choice, realizing that if I avoided Amazon for the rest of the year I could purchase something that might very well change my life.\n\nFinally, heading for home my husband asked about the hearing aids and (old lady here) I couldn't remember anything but the price. Dr. Moon had given me his card so without much hope I emailed him...I had been the last appointment on a Friday and I was sure I wouldn't hear back till Monday. But in 20 minutes I had my answer.\ud83d\ude00 I was so impressed!!!\n\nIf I could give this clinic 20 stars I would do so. I went to the Merced branch, but they also have a clinic in Los Banos. If you need hearing aids and want caring, competent people to assist you, this is the place.",
        "createTime": "2021-05-05T14:23:58.298107Z",
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            "displayName": "chris prine"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, chris prine!",
            "updateTime": "2021-05-04T02:47:32.973305Z"
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            "displayName": "JOHN MELANSON"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, JOHN MELANSON!",
            "updateTime": "2021-04-20T23:05:16.459080Z"
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            "displayName": "Artmiscly"
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        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Artmiscly!",
            "updateTime": "2021-04-12T15:39:42.808930Z"
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        "starRating": 5,
        "comment": "My husband became a patient and we\u2019ve been pleased with every aspect of our experience.  Doctor was awesome and so helpful.",
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        "updateTime": "2021-04-10T20:27:58.226669Z",
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            "displayName": "Debbie Sanchez"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Debbie Sanchez! We are always here to help.",
            "updateTime": "2021-04-08T19:37:20.613014Z"
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        "starRating": 5,
        "comment": "Hello I was happy with people and there service is Aplus in my books thank you again.",
        "createTime": "2021-04-08T19:03:24.307456Z",
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            "comment": "Thank you for your review and recommendation, Erin!",
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        "comment": "Jung Moon helps me to problem-solve every issue I've had with my hearing aids and with my insurance. He knew when my insurance would support me getting my second pair of hearing aids that are less expensive but more updated and modern than my first pair. He used the video support when we needed to complete some micro adjustments that have really helped. The office is very clean and everyone is very conscious about germ spreading which makes me feel very safe visiting under the pandemic scenario. I recommend my family members to use this hearing aid center even though they live far away because of the ease of scheduling appointments and the high-quality service they provide. I couldn't recommend them any higher.",
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            "comment": "Thank you for your 5-Star review, Nick!",
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            "comment": "Thank you for your review, John!",
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        "comment": "I give 5 start of this place and thank you Allen\nAnd all associates for helping me to get used my hearing aids #John Joskovic",
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            "comment": "Thank you for your review, Bob!",
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        "comment": "They staff at Garrett HearingAid Center are top notch. If I have any concerns they resolve he issue and always encourage me to not hesitate to come in whenever an issue arises.",
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            "comment": "Thank you for your review, John!",
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        "comment": "Jung Moon, HA7544 and the ladies in the office are very professional and very kind.",
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            "comment": "Thank you for your review and recommendation, Anita!",
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        "comment": "I\u2019ve had hearing aids for over 3 years and they are definitely a life change for the better. And I want to say that I really love the customer care in this office, Rebecca in the is so friendly, kind and helpful. And Jung Moon is so thorough in his explanation of my new upgraded aids that I just purchased. And he is so patient answering all my questions and concerns. I recommend this office to everyone that had a hearing loss and considering the need for hearing aids.\nAnita Winterfeldt",
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            "comment": "Thank you for your review, Cindee!",
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        "comment": "Dad,  age 92,  lost one hearing aid.  We went in for a hearing test before ordering a new set.  Mr.  Moon is amazing.   He worked so carefully with Dad.  Listened to his jokes and created a atmosphere that had us all relaxed and comfortable.  Two weeks later the aids came in.  Back we went for fitting and hearing test.  All went very well.  One week later, back we went for a follow up.  Mr.  Moon jumped over the moon with his professionalism and ability.  Making sure Dad's aids fit and worked perfectly.  He is a First Class Gentleman.  We remain completely pleased with our experiences at Garrett Hearing Aid Center.  Thank you.  Cindee L. Gaestel Lopez",
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            "comment": "Thank you for your review, Andy!",
            "updateTime": "2020-07-15T19:10:04.192241Z"
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        "comment": "The staff at Garrett Hearing is super friendly and helpful for any of my hearing needs.",
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        "reviewReply": {
            "comment": "Thank you for your review, Ana!",
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        "comment": "Jung Moon has been well above what one would call an excellent help in my case. He has not only helped me at the time of my visit; he actually realized he needed to talk louder than normal for me to hear so he ran a second set of test and adjusted my aids which literally changed my life. He remained in contact when I needed him via email and has taken the time to advice and help me get my hearing aids to work at their best. He is courteous, cordial, thorough and very accessible. He truly cares and does not seem to do it \"for the money\": he appears to be very proud of what he does and that shows.\nAbove excellent in all respects.\nThank you always, Jung!",
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        "reviewReply": {
            "comment": "Thank you for your review and recommendation, Frank!",
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        "comment": "The staff are all friendly and helpful.I would recommend anyone to Garret hearing center.",
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            "comment": "Thank you for your review, Paul!",
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        "comment": "Great service! Staff is very friendly.",
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            "displayName": "Kent"
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-01-31T19:54:25.194118Z"
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        "starRating": 5,
        "comment": "Great place for hearing assistance.  Office staff are always helpful and upbeat. Always concerned with  any issue you might have and provide a quick remedy.",
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            "displayName": "Bruce Logue"
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-01-21T22:24:59.010956Z"
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        "comment": "Great service my. Very helpful staff.",
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        "starRating": 5,
        "comment": "Always friendly and provide very fast service. Seldom have to wait more than a few minutes to be seen. Answered all my questions and handled all interactions with my insurance company with no hiccups.",
        "createTime": "2020-01-08T00:06:27.871250Z",
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            "displayName": "Richard C. Hutchinson"
        },
        "reviewReply": {
            "comment": "Richard thank you for taking the time to leave us a review. Happy patients make us happy.",
            "updateTime": "2019-12-13T15:21:20.858146Z"
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        "comment": "Our Garrett experiences have always been great every time we have an appointment or it's a walk-in. Both Amy, the receptionist and Rebecca, the Lead Patient Care Coordinator, are great in making you feel welcome and taking care of you .  Both ladies are very professional and care about you.\n\nNancy and Richard",
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
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        "comment": "I ran out of batteries for my hearing aids while traveling on the road far from home.Found these people from Google ad.I was pleasantly surprised at the friendly treatment I received from them knowing they would never see me again..Thanks for the great customer service!",
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