Our Staff

Jung Moon has a bachelor of science in business management from Arizona State University. He has been in the hearing industry since 2001. His father was a hearing aid dispenser in California for many years and both his brothers are hearing aid dispensers in Arizona.

He really enjoys being a hearing aid dispenser because it is a very challenging profession where he can make a significant difference in people’s lives.

I have had to great pleasure to work for Garrett Hearing Aid Center since 2008. I am very proud and lucky to work for such a rewarding company. I have over 25 years of management experience in retail customer service and the medical care industry. I am dedicated to giving my patients exceptional care. It gives me so much pleasure when they are happy. Our patients are my top priority.

My name is Amy Valencia and I am a proud mother of 2 wonderful boys. I was born and raised here in Merced. I am very blessed to have the opportunity to help others in this profession. I am very honored to be able to impact a patient’s ability to hear this beautiful world as I do. I have even been fortunate enough to build great friendships  with my staff and patients which I will forever be grateful for.

Rachel really enjoys helping people with their hearing needs and customer service is her number one priority. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests at heart. In her spare time, she enjoys spending time with her family and friends that is very important to her. She also enjoys volunteering at her church and singing in the choir.