Our Staff

Jung Moon, HIS

Jung Moon, HIS

Hearing Instrument Specialist, CA Lic. #HA7544

Jung Moon has a bachelor of science in business management from Arizona State University. He has been in the hearing industry since 2001. His father was a hearing aid dispenser in California for many years and both his brothers are hearing aid dispensers in Arizona.

He really enjoys being a hearing aid dispenser because it is a very challenging profession where he can make a significant difference in people’s lives.

Tigen Bowman

Tigen Bowman

Audio Tech

Bio coming soon.

Amy Valencia

Amy Valencia

Patient Services Coordinator

My name is Amy Valencia and I am a proud mother of 2 wonderful boys. I was born and raised here in Merced. I am very blessed to have the opportunity to help others in this profession. I am very honored to be able to impact a patient’s ability to hear this beautiful world as I do. I have even been fortunate enough to build great friendships  with my staff and patients which I will forever be grateful for.

Rachel Lopez, PSC

Rachel Lopez, PSC

Patient Services Coordinator

Rachel really enjoys helping people with their hearing needs and customer service is her number one priority. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests at heart. In her spare time, she enjoys spending time with her family and friends that is very important to her. She also enjoys volunteering at her church and singing in the choir.

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Customer Reviews

Dad, age 92, lost one hearing aid. We went in for a hearing test before ordering a new set. Mr. Moon is amazing. He worked so carefully with Dad. Listened to his jokes and created a atmosphere that had us all relaxed and comfortable. Two weeks later the aids came...

Cindee Gaestel, on Google

The services provided by Jung at the Merced Garrett center were the best and most helpful I have received for many years. He knows his stuff, was patient, and gave good info. Many thanks!

Jeff Gilger, on Google

Jung Moon has been well above what one would call an excellent help in my case. He has not only helped me at the time of my visit; he actually realized he needed to talk louder than normal for me to hear so he ran a second set of test...

Ana Maria Pistone, on Google

Jung Moon helps me to problem-solve every issue I've had with my hearing aids and with my insurance. He knew when my insurance would support me getting my second pair of hearing aids that are less expensive but more updated and modern than my first pair. He used the video...

Erin Davenport, on Google

Doctor visits...even if they are to my benefit and involve no needles...always make me jittery as a hamster in a cat lady's house. But from the moment I walked into Garrett Hearing Aid Center I started to relax. The waiting room was bright and attractive, but that alone wouldn't have...

Kat Devlin, on Google

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