Our Staff

Jung Moon, HIS

Jung Moon, HIS

Hearing Instrument Specialist, CA Lic. #HA7544

Jung Moon has a bachelor of science in business management from Arizona State University. He has been in the hearing industry since 2001. His father was a hearing aid dispenser in California for many years and both his brothers are hearing aid dispensers in Arizona.

He really enjoys being a hearing aid dispenser because it is a very challenging profession where he can make a significant difference in people’s lives.

Rebecca Cortez

Rebecca Cortez

Patient Services Coordinator

I have had to great pleasure to work for Garrett Hearing Aid Center since 2008. I am very proud and lucky to work for such a rewarding company. I have over 25 years of management experience in retail customer service and the medical care industry. I am dedicated to giving my patients exceptional care. It gives me so much pleasure when they are happy. Our patients are my top priority.

Amy Valencia

Amy Valencia

Patient Services Coordinator

My name is Amy Valencia and I am a proud mother of 2 wonderful boys. I was born and raised here in Merced. I am very blessed to have the opportunity to help others in this profession. I am very honored to be able to impact a patient’s ability to hear this beautiful world as I do. I have even been fortunate enough to build great friendships  with my staff and patients which I will forever be grateful for.

Rachel Lopez, PSC

Rachel Lopez, PSC

Patient Services Coordinator

Rachel really enjoys helping people with their hearing needs and customer service is her number one priority. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests at heart. In her spare time, she enjoys spending time with her family and friends that is very important to her. She also enjoys volunteering at her church and singing in the choir.

Customer Reviews

After dealing with this place for over a year I have to say that Allen Gibson is what makes this business gold! Amazing service.. Thank you Mr. Gibson!

R Lew, on Google

Jung Moon has been well above what one would call an excellent help in my case. He has not only helped me at the time of my visit; he actually realized he needed to talk louder than normal for me to hear so he ran a second set of test...

Ana Pistone, on Google

I give 5 start of this place and thank you Allen And all associates for helping me to get used my hearing aids

John Joskovic, on Google

Dad, age 92, lost one hearing aid. We went in for a hearing test before ordering a new set. Mr. Moon is amazing. He worked so carefully with Dad. Listened to his jokes and created a atmosphere that had us all relaxed and comfortable. Two weeks later the aids came...

Cindee Gaestel, on Google

I’ve had hearing aids for over 3 years and they are definitely a life change for the better. And I want to say that I really love the customer care in this office, Rebecca in the is so friendly, kind and helpful. And Jung Moon is so thorough in his...

Anita Winterfeldt, on Google

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