Our Staff

Jung Moon, HIS

Jung Moon, HIS

Hearing Instrument Specialist, CA Lic. #HA7544

Jung Moon has a bachelor of science in business management from Arizona State University. He has been in the hearing industry since 2001. His father was a hearing aid dispenser in California for many years and both his brothers are hearing aid dispensers in Arizona.

He really enjoys being a hearing aid dispenser because it is a very challenging profession where he can make a significant difference in people’s lives.

Rebecca Cortez

Rebecca Cortez

Patient Services Coordinator

I have had to great pleasure to work for Garrett Hearing Aid Center since 2008. I am very proud and lucky to work for such a rewarding company. I have over 25 years of management experience in retail customer service and the medical care industry. I am dedicated to giving my patients exceptional care. It gives me so much pleasure when they are happy. Our patients are my top priority.

Amy Valencia

Amy Valencia

Patient Services Coordinator

My name is Amy Valencia and I am a proud mother of 2 wonderful boys. I was born and raised here in Merced. I am very blessed to have the opportunity to help others in this profession. I am very honored to be able to impact a patient’s ability to hear this beautiful world as I do. I have even been fortunate enough to build great friendships  with my staff and patients which I will forever be grateful for.

Rachel Lopez, PSC

Rachel Lopez, PSC

Patient Services Coordinator

Rachel really enjoys helping people with their hearing needs and customer service is her number one priority. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests at heart. In her spare time, she enjoys spending time with her family and friends that is very important to her. She also enjoys volunteering at her church and singing in the choir.

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Customer Reviews

Jung Moon helps me to problem-solve every issue I've had with my hearing aids and with my insurance. He knew when my insurance would support me getting my second pair of hearing aids that are less expensive but more updated and modern than my first pair. He used the video...

Erin Davenport, on Google

My husband became a patient and we’ve been pleased with every aspect of our experience. Doctor was awesome and so helpful.

Artmiscly, on Google

Saw Rachel today for a cleaning. Very friendly and professional. She serviced my hearing aids and, after checking with an instrument, informed me that it’s time to clean the wax out of my ears! Wonderful.

Preben Ebbesen, on Google

Dr. Jung was excellent and staff is extremely professional. I had gone in w/o an appointment and Dr. took the time to see me and figured out the problem immediately. I’ve always been grateful to have Garret as my hearing aid choice. Anne

Anne McCarthy, on Google

Doctor visits...even if they are to my benefit and involve no needles...always make me jittery as a hamster in a cat lady's house. But from the moment I walked into Garrett Hearing Aid Center I started to relax. The waiting room was bright and attractive, but that alone wouldn't have...

Kat Devlin, on Google

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