Our Staff

Jung Moon, HIS

Jung Moon, HIS

Hearing Instrument Specialist, CA Lic. #HA7544

Jung Moon has a bachelor of science in business management from Arizona State University. He has been in the hearing industry since 2001. His father was a hearing aid dispenser in California for many years and both his brothers are hearing aid dispensers in Arizona.

He really enjoys being a hearing aid dispenser because it is a very challenging profession where he can make a significant difference in people’s lives.

Rebecca Cortez

Rebecca Cortez

Patient Services Coordinator

I have had to great pleasure to work for Garrett Hearing Aid Center since 2008. I am very proud and lucky to work for such a rewarding company. I have over 25 years of management experience in retail customer service and the medical care industry. I am dedicated to giving my patients exceptional care. It gives me so much pleasure when they are happy. Our patients are my top priority.

Amy Valencia

Amy Valencia

Patient Services Coordinator

My name is Amy Valencia and I am a proud mother of 2 wonderful boys. I was born and raised here in Merced. I am very blessed to have the opportunity to help others in this profession. I am very honored to be able to impact a patient’s ability to hear this beautiful world as I do. I have even been fortunate enough to build great friendships  with my staff and patients which I will forever be grateful for.

Rachel Lopez, PSC

Rachel Lopez, PSC

Patient Services Coordinator

Rachel really enjoys helping people with their hearing needs and customer service is her number one priority. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests at heart. In her spare time, she enjoys spending time with her family and friends that is very important to her. She also enjoys volunteering at her church and singing in the choir.

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Customer Reviews

Always friendly and efficient staff, quality equipment and people that are always there when you need them! Excellent customer service!

Greg Gurr, on Google

Very nice staff visit was fast n very efficient the gentleman answered all my questions even if I asked them more then once

Yvonne Miramontes, on Google

Hello I was happy with people and there service is Aplus in my books thank you again.

Debbie Sanchez, on Google

In and out quickly. They take the time to help, but do it really fast

Kevin K, on Google

The services provided by Jung at the Merced Garrett center were the best and most helpful I have received for many years. He knows his stuff, was patient, and gave good info. Many thanks!

Jeff Gilger, on Google

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