Our Staff

Jacob Flores is a Hearing Instrument Specialist. Jacob is originally from Modesto, CA and attended Modesto Junior College. He began working in the hearing industry in 2017 and was drawn to the profession because he loves to help elderly people in the community.

What Jacob loves most about saving hearing lives is seeing the look on patients faces when they hear better, and the thanks they give for changing their lives for the better. Jacob focuses on making every person he helps hear the best possible in his everyday work with patients.

Outside of saving hearing lives, he loves hobbies such as cooking, hanging out with family, fishing, camping.

Tigen is an Audio Technician and is originally from Merced, CA. She travels between the Merced, Los Banos and Oakhurst clinics throughout the week. She is an Air Force veteran and former EMT/Dispatcher for Merced County’s local ambulance company.

It is in her nature to want to continue to better assist her community with their hearing health. Outside of saving hearing lives, Tigen enjoys the outdoors, camping and traveling across county and around the world.

My name is Amy Valencia and I am a proud mother of 2 wonderful boys. I was born and raised here in Merced. I am very blessed to have the opportunity to help others in this profession. I am very honored to be able to impact a patient’s ability to hear this beautiful world as I do. I have even been fortunate enough to build great friendships  with my staff and patients which I will forever be grateful for.

Rachel really enjoys helping people with their hearing needs and customer service is her number one priority. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests at heart. In her spare time, she enjoys spending time with her family and friends that is very important to her. She also enjoys volunteering at her church and singing in the choir.